Roadside Assistance coverage for auto insurance policies.

Auto insurance policies cover drivers for crashes and injuries, but they do not apply to everyday mishaps like mechanical problems, flat tires, and running out of gas. For these issues, drivers need to rely on Roadside Assistance services. Drivers in Southeastern PA and New Jersey have options to add this type of coverage to their auto policy.

Drivers in Southeastern PA and New Jersey Appreciate the Benefits of Roadside Assistance

Not only is car insurance a legal requirement for drivers in Pennsylvania and New Jersey, but it is also what drivers rely on when they are involved in a vehicle crash. A comprehensive insurance policy protects the car owners from having to pay all the costs of repairing or replacing their car, medical expenses, and damaged property expenses. One important benefit of car insurance is that it covers the cost of towing your car after a crash if you can’t drive it.

What happens when a non-crash incident prevents you from driving your car? Examples of this include a mechanical breakdown, a flat tire, or running out of gas. Does car insurance cover the cost of a tow truck in that scenario?

A standard auto insurance policy does not. These problems require Roadside Assistance, which does not come as part of standard insurance policies. It is, however, a simple add-on that is available with most carriers.

If you’re not sure whether or not your current auto policy includes Roadside Assistance, give our office a call to find out.

What Does Roadside Assistance Cover?

Roadside Assistance is a very straightforward service. When your car won’t go, simply contact your service and wait for help. Your Roadside Assistance service can be accessed from your home, along your local route, or while you’re on an out of state road trip. It’s a trusty, affordable resource for any driver.

Roadside Assistance policies are fairly uniform in what they cover:

Running out of gas
No one likes to think it can happen to them…until it does. When you run out of gas, you’re stuck right where you are. Even if you can see the next gas station from where your car stopped, you can’t fill up your tank without a portable gas can.

Roadside Assistance will bring enough gas to your car to get you to the nearest gas station. The service provider who comes to help will know how much you need to get moving again and will bring enough gas to your location.

Dealing with a flat tire
Have you ever walked out of your house in the morning, only to see that your car is lopsided? Your tire went flat overnight, and your day is suddenly off the rails. Or maybe you have experienced the scary sensation of having a tire go flat while you’re on the road.

In either case, Roadside Assistance will help you find the right solution. A technician will meet you at your location to either replace your tire with a spare or tow your car to the nearest tire shop. While it’s possible to change your own tire, it might not always be convenient to do so. Jacking up a car and changing a tire is difficult, dirty work. Professionals can get the job done quickly while you wait.

Needing to be towed
Mechanical failure that causes your car to break down can be frustrating, or it can be really scary. It all depends on where you are, what time it is, and your car’s symptoms. Roadside Assistance is a great first step in finding a solution. Knowing that you can call a professional to come help you diagnose the issue, possibly fix the problem, or at least get you somewhere safe is one of the most valuable elements to this type of coverage.

When you contact your service, a technician will run a few diagnostics with you over the phone. When help arrives, they will determine for sure whether it’s a matter of changing your battery, some other simple adjustment, or getting your car towed to a service station.

Locking your keys in the car is one more thing that Roadside Assistance can help solve. This has become a less common call since many auto manufacturers provide their own remote assistance for unlocking a car. But it’s helpful to know that help is available when needed.

Personal Service Over the Phone, Through Text, or By App for Roadside Assistance

Roadside Assistance coverage has come a long way in providing ways to access your service. For most of its history, clients would keep a special card in their wallet or with their insurance card that contained a phone number to call for help. That card is often still available, but now Roadside Assistance can also come as a downloadable app.

When you need assistance, simply call the number or open your app. The service will work with you to determine your location, find the nearest providers, and keep you informed about when help will arrive. Customers can receive updates by text, call, or through notifications in the app.

All the anxiety about when a technician will arrive is a thing of the past. You will know what’s happening all the way through your service call.

Learn More About Adding Roadside Assistance to Your Auto Policy

Although Roadside Assistance is available through many insurance carriers, and even separate service providers, it’s always a good idea to call your local agent first to learn about your options. At Freedom Insurance Group, we do all the leg work to make sure you have an auto insurance policy that meets your needs and your budget.

We are happy to spend time doing the research on your current auto policy and other solutions that offer affordable Roadside Assistance plans. Many plans are fairly standard, but some might be better suited to drivers in Bucks County, Montgomery County, or New Jersey. Our job is to find out the details so that you can make a final decision and feel confident that you have coverage that works.

One of the things we like to tell our clients is that we treat every customer like family. That means we care about you having the right protection through your car insurance for your specific needs. The affordable premiums of Roadside Assistance Coverage are often a very reasonable tradeoff for the assurance that help is only a text or call away from anywhere at any time. We present all the information, leaving the final decision up to you. That’s why so many car owners in Bucks County, Montgomery County, and New Jersey trust Freedom Insurance Group to handle their insurance needs.

Call us at 215-673-0300, or complete our online form below, to talk with one of our agents and find out if your current policy includes Roadside Assistance. We’ll look into what you have and make recommendations for adding it to strengthen your insurance coverage.

Freedom Insurance Group
215-673-0300

Office Hours
Monday–Friday 9:00 a.m.–6:00 p.m.
Saturday 9:00 a.m.–1:00 p.m.

Contact Freedom Insurance Group

With over 50 years of experience, our team of licensed insurance representatives proudly serves New Jersey and Pennsylvania, including Bucks County and Montgomery County. We review customer policies every six months to ensure you get the best deal. Contact us today to learn more about auto insurance and all the other types of insurance we offer.